Consumer Report

COVID-19 & The
Future of Telehealth

As healthcare providers leverage digital technologies to interact safely with their patients, Medallia Zingle’s new consumer report reveals the latest data on healthcare consumer confidence and examines the modern telehealth experience.

Download this report to understand how patient views are changing interactions with their healthcare providers due to COVID-19.

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According to a recent MGMA report, 97% of healthcare practices experienced a negative financial impact due to patient safety concerns. 

In this new report from Medallia Zingle, we share research from our study commissioned to over 1,000 U.S. consumers to help healthcare organizations across the ecosystem understand how Covid-19 continues to influence patient behavior.

Download the report to access key findings:

  • Are patients avoiding in-office healthcare appointments?
  • Will American consumers opt for a Covid-19 vaccine?
  • How do patients want to interact with their doctor's office?

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